Effective Date: 22 April 2025​

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At R&R Bus Retreat, your privacy is important to us. Located in the heart of the Ferguson Valley, Western Australia, our mission is to provide a relaxing and memorable stay while respecting your personal information and how it's handled.

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This Privacy Policy explains how we collect, use, and protect the personal information you share with us when booking or staying at our accommodation, or when interacting with our website, social media, or team.

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What We Collect

When you make a booking or reach out to us, we collect basic personal details such as your name, email, phone number, and any other information needed to process your reservation and provide a comfortable stay. We may also collect limited data about your stay preferences and payment method, though payment details are handled securely through trusted third-party platforms.

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Our website may gather non-personal information such as your browser type or device, and use tools like cookies to better understand how visitors use our site. This helps us improve your online experience, but you can disable cookies through your browser settings if you prefer.

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How We Use Your Information

We use your personal information primarily to confirm bookings, communicate with you before and during your stay, and ensure you have the best possible experience with us. Occasionally, we may send a follow-up email or a special offer, but only if you’ve chosen to receive those updates. Your privacy is always respected, and you can opt out at any time.

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We may also use your information internally to understand our guests better and to maintain and improve our services. All data is handled carefully and confidentially.

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Sharing Information

We do not sell or rent your personal information. In order to process bookings or manage our digital systems, we may work with trusted third parties such as booking platforms (like Airbnb or Stayz), secure payment gateways, or website hosting services. These partners are expected to maintain high privacy standards and only use your data for the purposes it was collected.

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If required by law, we may also disclose personal information to comply with regulatory or legal obligations.

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Data Security

We take your privacy seriously and use reasonable safeguards to protect your information from misuse, loss, or unauthorized access. This includes secure digital systems and limited access for only those who need it. However, no internet-based service is entirely risk-free, and we cannot guarantee absolute security.

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Access and Corrections

If you ever want to see the information we have about you, or if you'd like to update or delete it, simply get in touch. We’ll do our best to respond promptly and respectfully. You can reach us at:

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📧 Email: hello@rrbusretreat.com.au

📍 Location: Ferguson Valley, Western Australia

🌐 Website: www.rrbusretreat.com.au

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International Guests

If you’re visiting us from overseas, your personal information may be stored or processed in Australia. By sharing your details with us, you agree to this arrangement.

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For Families

Our retreat is designed for adults and couples, and we do not knowingly collect personal information from children under the age of 16.

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Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our operations or legal obligations. The most current version will always be available on our website, and any significant changes will be clearly noted.

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Questions?

We’re here to help. If you have any questions or concerns about how we handle your data, please reach out using the contact details above.

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Thank you for choosing R&R Bus Retreat—we look forward to welcoming you soon.